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FAQ

This Frequently Asked Questions section answers all of your common questions regarding our projects. Please review the Question and Answers below before contacting us. Should you not find the information you are looking for, kindly contact our Customer Care Department.

1. Has MED put construction at all sites on hold?

MED is moving forward with its projects in both Master Developments namely Dubai Sports City and City of Arabia. Construction takes place six days a week on our projects.

2. Is my money safe?

Monies received by MED are held in the Escrow Account for all our projects. These accounts have been registered with the Real Estate Regulatory Agency (RERA) of Dubai and this information can be verified on www.rpdubai.com

3. Does MED own the land of it’s projects?

MED is in possession of the title issued by the Dubai Land Department for all its projects.

4. Is MED financially sound?

MED is in a very sound financial condition. Our accounts submitted to RERA are in fact audited by certified chartered accounts. Moreover, we have the ability to complete all our projects irrespective of the current financial crisis that is engulfing the region.

5. Why are there no timely progress reports?

In the past communication has been less than ideal, which we acknowledge and understand. However, moving forward, we are committed to providing you periodical updates. Our Customer Care team will promptly respond to all your queries between those updates.

6. Can I cancel my purchase?

MED has taken necessary steps to ensure that a quality product will be delivered in the fastest possible time despite delays in the past that were not entirely in our control. Cancellation of any purchase is not a viable option as that will directly impact the progress of the project.

7. Will there be more delays?

We will do everything in our capacity to aggressively pursue progress of our projects, and working closely with the Master Developer, The Road and Transport Authority and Dubai Municipality.

8. How often will I get updates?

You will receive a newsletter every quarter containing detailed information on the construction progress and latest photographs of our projects. Feel free to email your inquiries to [email protected]

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